FAQ for Coastal San Diego Tours
Answering your San Diego Coastal Tour Questions
Here are answers to common questions. Additional details and answers are provided when you book through Zerve.
Who is Zerve?
Zerve helps tour companies with bookings and basic questions at all hours of the day so our guides can focus on serving our guests. If you run into any problems, don’t hesitate to contact our tour guides directly at 1-858-412-0846 or firstname.lastname@example.org and we will answer or respond as soon as possible.
Where does the tour start?
Outside the Santa Fe Train Depot in downtown San Diego. It is the main train station in San Diego serving AMTRAK, regional Coaster, San Diego Trolley and Buses.
Where can I park my car?
Map of Parking near the train station.
Is public transit available or is my hotel within walking distance?
Map of nearby hotels, attractions, and transit services.
Is hotel pick-up available?
Hotel pick-up and drop-off is available throughout downtown San Diego. A list of hotels where pick-up can be provided is available when you book through Zerve.
What kind of tour bus do you use?
We use comfortable, climate-controlled buses with enough room to stretch out and large windows so you can enjoy the views.
Do you offer morning tours?
We run our Coastal Tours in the afternoon because that is when you have the best chance of enjoying incredible views (instead of the morning fog), watching paragliders fly off the ocean cliffs in a coastal breeze (that generally start in the afternoon), and seeing seals and sea lions playing on the beaches (after their morning dive for food).
How to maximize your day – Some guests like to sleep in when on vacation, eat a late breakfast, and stroll around downtown San Diego or along the harbor. Others take a morning harbor cruise, visit Coronado, explore the nearby Maritime Museum, or stop by the adjacent Museum of Contemporary Art before heading over to the Santa Fe Train Depot for the start of the tour.
After the tour ends at 5PM, guests are back in downtown just as the dinner scene and night life heat up in the Gaslamp Quarter, Little Italy, and nearby Old Town. You can learn more about these various attractions by using my San Diego travel guide, starting with the Downtown San Diego Attractions.
What is the difference between the 4-hour tours and 5-hour tours?
Four hour tours from 1pm – 5pm are for those who have limited time. Otherwise, we recommend the five hour tour from 12pm – 5pm. The longer tour provides a more relaxed pace at each of the stops and provides time for a late lunch in La Jolla. The five hour tour provides flexibility for people who might want to learn more about the area, get a souvenir, take more photos, or explore on their own…for example, on occasion we have guests who ask to visit the Birch Aquarium while everyone else visits Torrey Pines, which is one of the many options we can accommodate. The five hour tour provides a closer look at Pacific Beach, Mission Beach, and Mission Bay on the return to downtown San Diego. It also provides the flexibility to drop off any guests who might be staying at hotels we pass by in those areas. Generally it is the same price for either tour but for a limited time during late winter and early spring, we are offering $5 off the 4-hour tour. If you have any further questions about this, don’t hesitate to contact our guides directly at 1-858-412-0846 or email@example.com
What should I plan to do for lunch?
[This is only available on our 5-hour tour] For guests who skip the Torrey Pines portion of the tour, you will be able to enjoy lunch as early as 1PM. For others, plan on a late lunch at about 2:30. This seems to work well since many guests enjoy a large or late breakfast when on vacation. Some guests will even skip lunch. There are many restaurants to choose from in La Jolla. We can provide some recommendations or point you in the right direction based on what you would like to eat. Most people who join us for the walking tour will go to Girard Gourmet, which is an excellent bakery that also serves a variety of prepared hot meals, soups, sandwiches, and salads. Guests love this choice because of the wide selection of food that is quickly prepared using fresh natural ingredients from the chef’s own garden at a reasonable price. Most guests will spend about a half hour for lunch and then join us for a one-hour walking tour. However, we do have the flexibility to have the driver pick you up if you want to stay for a longer lunch and bring you to meet the walking tour in progress.
You can also get lunch or snacks to bring with you before the tour. Sandwiches and snacks are available inside the train station and across the street (across Kettner Boulevard), where there is also a Starbucks.
How much walking is involved during the tour?
As much or as little as you want. Since we have both a driver and a guide, those who want to limit their walking can see the sights with the driver while the rest join a guided walk.
If I live in San Diego, will I get much out of the tour?
Absolutely! Just ask the staff and volunteers at the Visitors Centers in Downtown San Diego or La Jolla. Most of them are natives or have lived in San Diego for years and know a lot about the touristy things to do in San Diego. Even with all their knowledge of the area, they LOVE the tour. They all comment about learning so many new things and even seeing awesome viewpoints they were not aware existed. We’ve even had native La Jollans take the tour and be surprised at how much they didn’t know.
Will I like the tour guide?
Absolutely Guaranteed. One of our guides is the owner of the tour business and only uses guides who represent him well. You’ll find plenty of online reviews noting we go to great lengths to make sure every guest is not just satisfied but happy about their experience in San Diego.
For example, here’s a video introduction to Victor. He is a rare native of San Diego, serves as a docent at Cabrillo National Monument and a canyoneer with the Natural History Museum.
If you still have questions, don’t hesitate to contact us at firstname.lastname@example.org or 1-858-412-0846.